Refund Policy

Due to the nature of our products, we do not accept returns or exchanges at this time.

The only exception to this rule is order fulfillment errors (incorrect or missing items) or if an item is defective upon receipt. If this is the case, please reach out to customerservice@ross.farm with your full name and order number to allow us to correct our mistakes. If your items are damaged or incorrect, please also provide pictures of the items themselves for quality control purposes.